Privacy Policy

Information that may be collected

Personal information can include registration details, contact information, date of birth, account preferences, identity information, verification documents, transaction records and information connected with the use of Stellar Spins Casino Online.

Additional information may be generated automatically when the website is used. This can include browser type, device information, session identifiers, page interactions, technical logs and security-related records.

Information can also be created through participation in casino games, Cosmic Missions, promotions and The Lunar League. Examples can include game activity, mission progress, promotional participation, wagering progress, VIP status information and reward-related records.

How personal information may be used

Personal information may be used where necessary to operate Stellar Spins Casino Online, maintain an account, provide requested functions and protect the integrity of the website and account environment.

• To create, maintain and secure an account.
• To provide access to casino games, Cosmic Missions, promotions and Lunar League features.
• To process deposits, withdrawals and related transaction records.
• To confirm identity, age, address and payment ownership.
• To determine eligibility for promotions, rewards and VIP benefits.
• To calculate mission progress and other feature-related activity.
• To detect suspected fraud, misuse, duplicate accounts, unauthorised activity or security concerns.
• To investigate account, technical or payment issues.
• To support responsible gambling controls and account restrictions.
• To provide service-related communications and permitted promotional information.

Payment and transaction information

Payment-related information may be processed when a deposit, withdrawal or other account transaction is requested. This can include the selected payment method, transaction amount, transaction time, account status and records showing whether a payment was completed, rejected, reversed or still under review.

Payment information may also be used to help confirm ownership, prevent unauthorised transactions and investigate unusual or potentially fraudulent payment activity.

Payment details should only be processed where necessary for the relevant account or transaction function. Sensitive information should not be requested through public website areas.

Identity and account verification

Stellar Spins Casino may request verification information where it is necessary to confirm identity, age, address, account ownership, payment ownership or eligibility for an account-related function.

Depending on the circumstances, verification can involve government-issued identification, proof of address, payment-method confirmation or other information reasonably required to complete the relevant account check.

Verification information should be used for legitimate account, security, payment, fraud-prevention and legal purposes.

When payment-card evidence is requested, sensitive middle digits and the CVV or CVC security code should remain concealed.

Casino, mission, promotion and VIP activity

Information can be generated when an account interacts with Stellar Spins Casino games, Cosmic Missions, promotions or The Lunar League.

Game-related information can include selected titles, wager history and transaction-related game records where required for account operation or dispute handling.

Cosmic Mission information can include qualifying activity, mission points, objectives, progression and reward status.

Promotional information can include qualifying deposits, Welcome Mission stages, wagering progress, Free Spins usage, tournament participation and reward eligibility.

Lunar League information can include activity relevant to VIP treatment, personalised benefits, withdrawal limits, cashback eligibility or access to VIP services.

These records can help apply feature rules consistently and may also be used when investigating disputes, errors or suspected misuse.

When information may be shared

Relevant information may be made available to service providers that support necessary functions such as hosting, payment processing, verification, security, fraud prevention, technical maintenance, account support or game delivery.

Only information reasonably required for the relevant function should be shared, and service providers should handle that information according to applicable contractual, security and legal requirements.

Information may also be disclosed where required by law, where necessary to protect legitimate rights, to investigate suspected unlawful activity or where disclosure is reasonably necessary in connection with a legitimate corporate transaction.

Personal account information is not made public merely because Stellar Spins Casino Online is used. Limited display information may, however, appear where a promotional leaderboard or similar feature is specifically designed to show participant positions.

Retention of personal information

Personal information should be retained only for as long as reasonably necessary for the purpose for which it was collected or where a longer period is required for legal, accounting, fraud-prevention, dispute-handling or security reasons.

Different categories of information can therefore have different retention periods. Account and transaction records may need to remain available for a different period from temporary technical logs or short-lived browser information.

Where information is no longer required, it should be deleted, anonymised or otherwise handled according to the applicable retention process.

Privacy choices and individual rights

Depending on applicable law, individuals may have rights relating to personal information. These can include rights of access, correction, deletion, restriction, objection or portability.

Where processing depends on consent, that consent may also be withdrawn where applicable. Changing a preference does not necessarily affect processing that took place lawfully before the change was made.

Some requests can be limited where information must be retained to comply with legal duties, protect against fraud, resolve disputes, verify identity or establish and defend legal claims.

Optional promotional communication preferences can be changed through available account or message controls where those functions are provided. Essential security, verification or service-related notices may still be required.

Protecting personal information

Stellar Spins Casino Online uses technical and organisational measures intended to protect personal information against unauthorised access, loss, alteration or misuse.

Secure account practices are also important. Players should use a unique password, protect the email account connected to their casino account and avoid sharing passwords, authentication codes, payment confirmation codes or recovery information.

Two-factor authentication can provide an additional layer of protection where available.

Shared or public devices should be used carefully, and account sessions should be closed when the device is no longer under the player's control.

Unexpected account activity, unfamiliar logins or unusual payment events should be investigated before further use of the account.

Changes to this Privacy Policy

This Privacy Policy may be updated when Stellar Spins Casino website functions, information practices, account features, security measures or applicable requirements change.

The month and year displayed at the top of this page identify the version currently presented. Visitors can review this page periodically to understand the current approach to personal information.